24/7 hotline – Troubleshooting and guidance at the end of the phone, any time.
Online condition monitoring services – This service combines your plant data with our expertise to provide actionable insights that reduce downtime and OPEX while increasing performance and productivity
ECS/UptimeGo – Inform decision-making and take corrective action in time to prevent cement plant stoppages with our downtime data collection and analysis software.
Digital check list tool for inspections and audits - This mobile app provides onsite technicians with predefined inspection checklists. Asset data is quickly captured in a structured way, whoever undertakes the inspection. The resulting report gives you all the information you need to take any necessary action, thus reducing downtime and OPEX costs
SiteConnect™ – The mobile app that keeps users connected with their equipment and plant, even when you’re far from the control room. With on-the-go real-time monitoring and dashboards, operators are empowered with the information they need to manage and boost productivity.
Productivity platform - Support your decision making process with data overviews, dashboards and reports about your plant. A knowledge centre to get insights into Business Intelligence and Performance Management Platforms.
PlantLine Agreement - This service agreement ensures our experts are always there to deliver timely, customised support via our 24-hour hotline, digital remote support tools, and on-site service visits
Augmented field engineer – Using mixed reality smartglasses or helmet mounted camera (HelmetCam), our remote specialists can see the machine in realtime. This technology enables us to assist in inspecting equipment as well as detecting and solving operational issues.
This unique combination of tools and services allows you to get the most out of your cement plant equipment throughout its lifecycle. You’ll tackle issues quickly and efficiently, reduce downtime, increase performance and improve the consistency of maintenance procedures by combining insights with expertise.
Drawing on more than 135 years of experience, and the insights provided by more than 2000 connected assets worldwide, we deliver the ultimate in full service support, so you don’t have to worry.